Dispatch

Dispatch Supervisor Course

September 11, 2023 - September 22, 2023

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Course Information

Description

This 80-hour P.O.S.T. certified Dispatcher Supervisory Course developed specifically for Public Safety Dispatch Supervisors. The course includes: values and ethics, role identification, leadership styles, assertive leadership, legal/liability issues, employee performance appraisals, employee counseling, discipline, employee relations, administrative support, communications, stress, and the transition into a supervisory role. This curriculum is presented in a facilitated discussion format, which requires the active participation of all students.

Designed For

This course is designed for Public Safety Dispatch Supervisors as well as for Civilian LE Supervisors working in a state, county or local agency and/or communication center.

Hours

80.0 Hour(s)

Units

2.00 Semester Unit(s)

College Application Process

College Application Process

This program is presented through the South Bay Regional Public Safety Training Consortium of Community Colleges (SBRPSTC), which includes Gavilan College, Monterey Peninsula College, Ohlone College, Hartnell College, Lake Tahoe Community College, College of San Mateo, and Cabrillo College.

Only courses and programs presented for college credit will be funded, transcripted and certified through one of the above accredited institutions.

Funds generated through this process offset the costs of each course, thereby reducing student fees for the student/agency and allowing us to present more courses. Consequently, we require all students taking one of our college-based courses to apply to the designated college using OpenCCC, the online college application system by which the majority of community colleges collects registration and transcription information.

Students will receive reservation confirmation and class information along with college application instructions approximately 45 days before the class starts. If applicable, students will also be required to complete the college application process and submit a South Bay Registration Form, to include the OpenCCC and applicable College ID numbers no later than 30 days before the class start date.*Additional fees will apply to Non-College Registered Students. Contact our main office at (408) 229-4299 for specific amounts.

Payment / Registration Information

Payment Information

We accept Visa and MasterCard (effective August 1, 2024 a non-refundable transaction fee of 3% will apply), cash, money order and cashier’s checks (made payable to SBRPSTC). Agency billing may also be arranged. Financial aid and VA benefits may be available.

*ALL FEES ARE SUBJECT TO CHANGE. When possible, students will be advised of any fee changes prior to course start date. Tuition fee increases made at any time by the State Chancellor’s office may require collection of additional fees from students.

Students who have not lived in California for at least one (1) year and (1) day prior to start of college semester or do not meet other college criteria may be considered “out-of-state” students, and subject to additional fees to the ones listed above. Please check with our staff for details and exact costs.

Reservations

Agency personnel: Call (408) 229-4299 or email to: sbrpstc@theacademy.ca.gov the following information:

  • Class Requested, Date
  • Agency Name
  • Training Officer (TO) Name
  • TO’s Email Address
  • Phone Number
  • Attendee Name(s) and Email Address
  • Method of payment if applicable

Self-sponsored students: Contact our main office at (408) 229-4299 to register. Be prepared to submit full or partial payment, depending on the class

Non-U.S. Citizens: If you are not a U.S. citizen, but wish to attend one of our courses, one of our Instructional Staff Assistants may contact you for more information.

Cancellation/Refund Policy

Out of consideration for students on waiting lists, cancellations must be made no later than 30 days prior to the first day of class. For cancellation deadlines, please refer to the Fee Information tab on this flyer. There may be a minimum cancellation fee of $50 assessed for material expenses associated with cancellations. Substitutions or transfer of your reservations to another student is permitted upon approval.

Course Cancellation by South Bay

Each class has a minimum enrollment requirement. If the minimum enrollment is not reached for the course three weeks prior to the beginning of the class, the class may be cancelled and any deposits/payments will be refunded in full (minus non-refundable processing fee).

Fee Information

$1399.17

*Fees for POST reimbursable students will be billed directly to POST

Additional fees will apply to Non-College Registered Students. Contact our main office at 408-229-4299 for specific amounts.

Post Plan V

Course Control #2540-12435-23-001

Start: Mon Sep 11, 2023
End: Fri Sep 22, 2023

Monday – Friday
0800 – 1700

College of Record: Monterey Peninsula College

College Term: FALL

Location

Milpitas – Sonesta Silicon Valley
1820 Barber Lane
Milpitas, CA 95035 United States
(408) 570-5462
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