Dispatch

Basic Dispatch Academy Level 2 (San Jose Fire Department)

September 9, 2024 - September 27, 2024

Print This Page

 

Course Information

Description

The Public Safety Dispatchers' Basic Course is the entry-level training requirement for dispatchers who seek employment with agencies participating in the Peace Officer Standards and Training’s (P.O.S.T.) public safety dispatcher program. This course is being offered in an extended format, Monday and Wednesday evenings, to assist non-affiliated students in exploring a potential career in Public Safety Dispatching, while still maintaining their current job. In addition, local agencies that experience scheduling difficulties with the regular three-week full time course may find this format a feasible option. Students will be introduced to the necessary skills and knowledge to work in a law enforcement communications center in a productive and professional manner and be prepared for the basic roles, responsibilities, and duties of a public safety dispatcher within the law enforcement agency. Topics include: Professional Orientation, Introduction to Law, Radio and Telephone Technologies and Procedures, Telecommunications, Workplace Communications, Cultural Diversity/Gang Awareness and Hate Crimes, Critical Incidents, Child/Elder and Dependent Adult Abuse, Domestic Violence and Missing Persons.

Designed For

This course is designed to train the employed or aspiring Public Safety Dispatcher who wishes to meet the entry-level P.O.S.T training requirements in the State of California.

Hours

120.0 Hour(s)

Units

3.0

College Application Process

College Application Process

This program is presented through the South Bay Regional Public Safety Training Consortium of Community Colleges (SBRPSTC), which includes Gavilan College, Monterey Peninsula College, Ohlone College, Hartnell College, Lake Tahoe Community College, College of San Mateo, and Cabrillo College.

Only courses and programs presented for college credit will be funded, transcripted and certified through one of the above accredited institutions.

Funds generated through this process offset the costs of each course, thereby reducing student fees for the student/agency and allowing us to present more courses. Consequently, we require all students taking one of our college-based courses to apply to the designated college using OpenCCC, the online college application system by which the majority of community colleges collects registration and transcription information.

Students will receive reservation confirmation and class information along with college application instructions approximately 45 days before the class starts. If applicable, students will also be required to complete the college application process and submit a South Bay Registration Form, to include the OpenCCC and applicable College ID numbers no later than 30 days before the class start date.*Additional fees will apply to Non-College Registered Students. Contact our main office at (408) 229-4299 for specific amounts.

Start: Mon Sep 9, 2024
End: Fri Sep 27, 2024

This class meets from 8am to 5pm on various dates from September 9 through September 27, 2024.

College of Record: Monterey Peninsula College

College Term: FALL

Location

San Jose Fire Department Communications
855 N. San Pedro St.
San Jose, CA 95110

For more information, contact: Steve Famalett
(408) 229-4234 or sfamalett@theacademy.ca.gov

Loading Courses