Dispatch

Basic Dispatch Academy

October 7, 2024 - October 25, 2024

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Course Information

Description

The South Bay Basic Public Safety Dispatch Academy was designed by Master Instructors employed in the Dispatch Field. The 160-hour Basic Course satisfies the California Commission on Peace Officer Standards and Training (POST) minimum training requirements for entry-level dispatchers and is designed for both employed and/or students interested in entering into a career as a public safety dispatcher.

The Public Safety Dispatcher Basic Course introduces the necessary skills and knowledge to work in a law enforcement communications center in a productive and professional manner. The course also prepares each student for the basic roles, responsibilities, and duties of a public safety dispatcher within the law enforcement agency.

The course includes fundamental principles, procedures and techniques of law enforcement, including: Ethics and Professionalism, Criminal Justice System, Workplace Communication, Telephone Technology and Procedures, Missing Persons, Domestic Violence, Community Policing, Cultural Diversity, Law enforcement Technologies, Radio Technologies and Procedures, Critical Incidents, Wellness Management, Gang Awareness, Hate Crimes, Sexual Harassment, an overview of many other legal aspects of public safety, practical exercises, and final examination.

The Basic Public Safety Dispatch Academy is currently offered in only an Intensive Format consisting of four consecutive weeks of instruction.

**POST requires that students maintain a 95% attendance standard in this course. South Bay Regional adheres to POST attendance requirements. Students may be disqualified from the Basic Dispatch Academy if they have been cumulatively absent for more than 5% of the course or if the absences have not been deemed "excusable" by the Academy staff.

Please note: The dress code for this class is business casual (Collared shirts, no jeans, no shorts, no flip-flops).

Designed For

This course is designed to provide entry level Public Safety Dispatcher training to Public Safety Dispatchers and anyone interested in a dispatching career and in the effective methodology of communications.

Hours

160 Hours

Units

4.0

Certification

POST Plan IV. Certificate awarded upon completion

College Application Process

College Application Process

This program is presented through the South Bay Regional Public Safety Training Consortium of Community Colleges (SBRPSTC), which includes Gavilan College, Monterey Peninsula College, Ohlone College, Hartnell College, Lake Tahoe Community College, College of San Mateo, and Cabrillo College.

Only courses and programs presented for college credit will be funded, transcripted and certified through one of the above accredited institutions.

Funds generated through this process offset the costs of each course, thereby reducing student fees for the student/agency and allowing us to present more courses. Consequently, we require all students taking one of our college-based courses to apply to the designated college using OpenCCC, the online college application system by which the majority of community colleges collects registration and transcription information.

Students will receive reservation confirmation and class information along with college application instructions approximately 45 days before the class starts. If applicable, students will also be required to complete the college application process and submit a South Bay Registration Form, to include the OpenCCC and applicable College ID numbers no later than 30 days before the class start date.*Additional fees will apply to Non-College Registered Students. Contact our main office at (408) 229-4299 for specific amounts.

Payment / Registration Information

Payment Information

We accept Visa and MasterCard (effective August 1, 2024 a non-refundable transaction fee of 3% will apply), cash, money order and cashier’s checks (made payable to SBRPSTC). Agency billing may also be arranged. Financial aid and VA benefits may be available.

*ALL FEES ARE SUBJECT TO CHANGE. When possible, students will be advised of any fee changes prior to course start date. Tuition fee increases made at any time by the State Chancellor’s office may require collection of additional fees from students.

Students who have not lived in California for at least one (1) year and (1) day prior to start of college semester or do not meet other college criteria may be considered “out-of-state” students, and subject to additional fees to the ones listed above. Please check with our staff for details and exact costs.

Reservations

Agency personnel: Call (408) 229-4299 or email to: sbrpstc@theacademy.ca.gov the following information:

  • Class Requested, Date
  • Agency Name
  • Training Officer (TO) Name
  • TO’s Email Address
  • Phone Number
  • Attendee Name(s) and Email Address
  • Method of payment if applicable

Self-sponsored students: Contact our main office at (408) 229-4299 to register. Be prepared to submit full or partial payment, depending on the class

Non-U.S. Citizens: If you are not a U.S. citizen, but wish to attend one of our courses, one of our Instructional Staff Assistants may contact you for more information.

Cancellation/Refund Policy

Out of consideration for students on waiting lists, cancellations must be made no later than 30 days prior to the first day of class. For cancellation deadlines, please refer to the Fee Information tab on this flyer. There may be a minimum cancellation fee of $50 assessed for material expenses associated with cancellations. Substitutions or transfer of your reservations to another student is permitted upon approval.

Course Cancellation by South Bay

Each class has a minimum enrollment requirement. If the minimum enrollment is not reached for the course three weeks prior to the beginning of the class, the class may be cancelled and any deposits/payments will be refunded in full (minus non-refundable processing fee).

Fee Information
$589.00

Additional fees may apply to Non-College Registered Students. Contact our main office at 408-229-4299 for specific amounts.

CCN #2540-30900-24-001

Late Cancelation Fee
$50 late cancellation fee if cancelled after 9/6/2024

Start: Mon Oct 7, 2024
End: Fri Oct 25, 2024

Monday – Friday
0700 – 1600

College of Record: Gavilan College

College Term: FALL

Location

The Academy (Coyote Valley Campus)
560 Bailey Ave.
San Jose, CA 95141 United States
(408) 229-4299
View Venue Website

Fees

$589.00
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