Basic Dispatch Academy

Description

This 120-hour course includes: dispatching as a professional, legal aspects, telephone procedures, radio procedures, missing persons, domestic violence, critical incidents, concepts of emergency, medical dispatching, criminal justice system, telecommunication technology, cultural awareness, available resources, stress management, gang awareness, hate crimes, sexual harassment, practical exercises and final examination.

**POST requires that students maintain a 95% attendance standard in this course. South Bay Regional adheres to POST attendance requirements. Students may be disqualified from the Basic Dispatch Academy if they have been cumulatively absent for more than 5% of the course or if the absences have not been deemed "excusable" by the Academy staff.

Please note: The dress code for this class is business casual (Collared shirts, no jeans, no shorts, no flip-flops).

Designed For

This course is designed to provide entry level Public Safety Dispatcher training to Public Safety Dispatchers and anyone interested in a dispatching career and in the effective methodology of communications.

Hours

120 hours

Units

3 Units

Certification

P.O.S.T. Plan IV. Certificate awarded upon completion.