Dispatch Supervisor Course

Description

This 80-hour P.O.S.T. certified Dispatcher Supervisory Course developed specifically for Public Safety Dispatch Supervisors. The course includes: values and ethics, role identification, leadership styles, assertive leadership, legal/liability issues, employee performance appraisals, employee counseling, discipline, employee relations, administrative support, communications, stress, and the transition into a supervisory role. This curriculum is presented in a facilitated discussion format, which requires the active participation of all students.

Designed For

This course is designed for Public Safety Dispatch Supervisors as well as for Civilian LE Supervisors working in a state, county or local agency and/or communication center.

Hours

80.0 Hour(s)

Units

2.00 Semester Unit(s)