Dispatch

Dispatch CTO

Nov 2 2020 - Nov 6 2020

Description

This recently revised and restructured course presentation model is designed to provide a comprehensive program of instruction to individuals appointed to serve as a Communications Training Officer (CTO) for a public safety or law enforcement organization. The course addresses the essential elements of a CTO program, legal and liability considerations, ethics and leadership issues, adult learning concepts, one-on-one teaching techniques, performance assessment and documentation, and interpersonal communication strategies. The course structure has recently been configured to follow a learner-centered, active training based approach centered around practical problems the CTO will likely encounter in the workplace. Additional topics include, but are not limited to, training resources, coaching and mentoring concepts, and counseling/intervention skills.

Designed For

This course is designed for individuals appointed to serve as a Communications Training Officer (CTO) for a public safety or law enforcement organization.

Hours

40

Units

1.0

 

College of Record

Ohlone College

College Term

FALL

Location

San Jose PD Communications

For more information contact Matthew Ortega
at (408)229-4227 or mortega@theacademy.ca.gov

Meeting days/times

M-F 7am-4pm