Dispatch

Basic Dispatch Academy

Jan 28 2019 - Feb 14 2019

Description

This 120-hour course includes: dispatching as a professional, legal aspects, telephone procedures, radio procedures, missing persons, domestic violence, critical incidents, concepts of emergency, medical dispatching, criminal justice system, telecommunication technology, cultural awareness, available resources, stress management, gang awareness, hate crimes, sexual harassment, practical exercises and final examination.

** POST requires that students maintain a 95% attendance standard in this course. South Bay Regional adheres to POST attendance requirements. Students may be disqualified from the Basic Dispatch Academy if they have been cumulatively absent for more than 5% of the course or if the absences have not been deemed "excusable" by the Academy staff.

Designed For

This course is designed to provide entry level Public Safety Dispatcher training to anyone interested in a dispatching career and in the effective methodology of communications.

Hours

8 am - 5 pm

Units

3.0

Certification

POST Plan IV

College of Record

Gavilan College

College Term

SPRING

Location

The Academy - Coyote Valley Campus
560 Bailey Ave.
San Jose, CA 95141

To register, please call: 408-229-4299
For more information, contact Jo Sorbi:
919.673.4749 or jo.sorbi@theacademy.ca.gov

Meeting days/times

Monday-Friday (1/28/18-2/1/19) 0800-1700
Monday-Friday (2/4/19-2/8/19) 0800-1700
Sunday-Thursday (2/10/19-2/14/19) 0800-1700

Fees

$395 total course fees

Late Cancellation Fee

$75 late cancellation fee if cancelled after 1/7/2019

Payment Information

All classes require full payment or a designated deposit at time of reservation. We accept Visa and MasterCard (a transaction fee of 2% will apply), cash, money order and cashier’s checks (made payable to SBRPSTC). Agency billing may also be arranged. Financial aid and VA benefits may be available.

*ALL FEES ARE SUBJECT TO CHANGE. When possible, students will be advised of any fee changes prior to course start date. Tuition fee increases made at any time by the State Chancellor’s office may require collection of additional fees from students.

Students who have not lived in California for at least one (1) year and (1) day prior to start of college semester or do not meet other college criteria may be considered “out-of-state” students, and subject to additional fees to the ones listed above. Please check with our staff for details and exact costs.

Reservations

Agency personnel: please phone in (or email to: sbrpstc@theacademy.ca.gov) the following information:

  • Class Requested
  • Agency Name
  • Training Officer (TO) Name
  • TO's Email Address
  • Phone Number
  • Attendee Name(s), Email Address, DOB
  • Method of payment if applicable

Self-sponsored students: Contact our main office at (408) 229-4299 to register. Be prepared to submit full or partial payment, depending on the class

Non-U.S. Citizens: If you are not a U.S. citizen but have a Permanent Resident card, email a copy of the front and back of the card (indicate the class in which you are registering) to: sbrpstc@theacademy.ca.gov

Cancellation/Refund Policy

All classes require full payment due by or before the first day of class. Out of consideration for people who are on a waiting list, your reservation must be cancelled no later than 30 days prior to first day of class. After the 30-day cancellation period, students/agencies will forfeit a minimum of $50 for materials expenses associated with unexcused cancellations. Substitutions or transfer of your reservation to another student is permitted upon approval.

Course Cancellation by South Bay

Each class has a minimum enrollment requirement. If the minimum enrollment is not reach for the course three weeks prior to the beginning of the class, the class may be cancelled and any deposits/payments will be refunded in full.

College Application Process

This program is presented through the South Bay Regional Public Safety Training Consortium of Community Colleges (SBRPSTC), which includes Gavilan College, Monterey Peninsula College, Ohlone College, Hartnell College, Lake Tahoe Community College, Mission College, College of San Mateo, and Cabrillo College.

Only courses and programs presented for college credit will be funded, transcripted and certified through one of the above accredited institutions.

Funds generated through this process offset the costs of each course, thereby reducing student fees for the student/agency and allowing us to present more courses. Consequently, we require all students taking one of our college-based courses to apply to the designated college using OpenCCC, the online college application system by which the majority of community colleges collects registration and transcription information.

Refer to the College of Record, listed on this flyer, then click here for step-by-step instructions for that particular college.

Students are also required to complete South Bay registration form, to include your OpenCCC and your applicable college ID numbers. Registration forms must be completed and returned to sbrpstc@theacademy.ca.gov at least 30 days in advance of the course start date in order to hold your reservation in the class.*Failure to complete the college application process may result in the cancellation of your reservation or additional course fees.