Basic Dispatch Academy Update - Advanced Calltaking

Dec 18 2017 - Dec 22 2017


This course provides the necessary and required continuing professional training for public safety dispatchers as required by the The Commission on Peace Officer Standards and Training (POST). Students will learn radio procedures, radio systems, telephone procedures, legal updates and emergency dispatching techniques.

POST requires that students maintain a 95% attendance standard in this course. South Bay Regional adheres to POST attendance requirements. Students may be disqualified from the Basic Dispatch Academy if they have been cumulatively absent for more than 5% of the course or if the absences have not been deemed "excusable" by the Academy staff.

Please note: The dress code for this class is business casual (Collared shirts, no jeans, no shorts, no flip-flops).


Designed for:

Entry level dispatchers and non-affiliated students seeking employment as a public safety dispatcher.



POST Certified Basic Dispatch Academy diploma.



40 hours



0.50 Units


P.O.S.T. Plan IV. Certificate awarded upon successful completion.

College of Record

Cabrillo College


Santa Cruz Regional 911
425 Upper Park Rd
Santa Cruz, CA 94063

To Register, please call: 408-229-4299
For more information, contact Jo Sorbi:
(408) 229-4256 or jo.sorbi@theacademy.ca.gov

Meeting days/times

Monday-Friday 0800-1700