Basic Dispatch Academy

Sep 10 2018 - Sep 28 2018


This 120-hour course includes: dispatching as a professional, legal aspects, telephone procedures, radio procedures, missing persons, domestic violence, critical incidents, concepts of emergency, medical dispatching, criminal justice system, telecommunication technology, cultural awareness, available resources, stress management, gang awareness, hate crimes, sexual harassment, practical exercises and final examination.

** POST requires that students maintain a 95% attendance standard in this course. South Bay Regional adheres to POST attendance requirements. Students may be disqualified from the Basic Dispatch Academy if they have been cumulatively absent for more than 5% of the course or if the absences have not been deemed "excusable" by the Academy staff.

Designed For

This course is designed to provide entry level Public Safety Dispatcher training to anyone interested in a dispatching career and in the effective methodology of communications.


8 am - 5 pm





College of Record

Gavilan College


The Academy - * NEW Coyote Valley Campus
560 Bailey Road
San Jose, CA 95141

To register, please call: 408-229-4299
For more information, contact Jo Sorbi:
919.673.4749 or jo.sorbi@theacademy.ca.gov


$395 total course fees

All classes require full payment or a designated deposit at time of reservation. We accept Visa and MasterCard (a transaction fee of 2% will apply), cash, money order and cashier's check (made payable to SBRPSTC). Agency billing may also be arranged. Financial aid and VA benefits may be available. All fees subject to change.

Meeting days/times

Monday-Friday 0800-1700