Dispatch

Basic Dispatch Academy

Oct 2 2017 - Oct 20 2017

Description

This 120-hour course includes: dispatching as a professional, legal aspects, telephone procedures, radio procedures, missing persons, domestic violence, critical incidents, concepts of emergency, medical dispatching, criminal justice system, telecommunication technology, cultural awareness, available resources, stress management, gang awareness, hate crimes, sexual harassment, practical exercises and final examination.

** POST requires that students maintain a 95% attendance standard in this course. South Bay Regional adheres to POST attendance requirements. Students may be disqualified from the Basic Dispatch Academy if they have been cumulatively absent for more than 5% of the course or if the absences have not been deemded "excusable" by the Academy staff.

Designed For

This course is designed to provide entry level Public Safety Dispatcher training to anyone interested in a dispatching career and in the effective methodology of communications.

Hours

8 am - 5 pm

Units

3.0

Certification

POST Plan IV

Location

The Academy
South Bay Regional Public Safety Training Consortium
550 Bailey Avenue
San Jose, CA 95141

Fees

$395.00

All classes require full payment or a designated deposit at time of reservation. We accept Visa and MasterCard (a transaction fee of 2% will apply), cash, money order and cashier's check (made payable to SBRPSTC). Agency billing may also be arranged. Financial aid and VA benefits may be available. All fees subject to change.

Meeting days/times

Monday through Friday 8 am - 5 pm

Reservations

Agency personnel: please phone in (or email to: sbrpstc@theacademy.ca.gov) the following information:

  • Class Requested
  • Agency Name
  • Training Officer (TO) Name
  • TO's Email Address
  • Phone Number
  • Attendee Name(s), Email Address, DOB

Self-sponsored students: Contact our main office at (408) 229-4299 to register. Be prepared to submit partial or full payment, depending on the class. All registration documents and final payment must be submitted at least two weeks prior to the start date of the course. Only certain courses have downloadable registration materials; click here to view a list of those courses.

All Students are required to pay for the course by the first day of class.

Non-U.S. Citizens

If you are not a U.S. citizen but have a Permanent Resident card, you will need to upload a copy of the front and back of the card to your Student Web Portal account.

Cancellation / Refund Policy

Out of consideration for people who are on a waiting list please cancel your reservation no later than 21 days prior to first day of class. After the 21-day cancellation period, students will forfeit $50. Substitutions or transfer of registration to another (qualified public safety) member is permitted.

Course Cancellation

Each class has a minimum enrollment requirement. If the minimum enrollment is not reached for the course three weeks before the class begins, the class will be cancelled, and deposits will be refunded in full.

*ALL FEES ARE SUBJECT TO CHANGE. NO EXCEPTIONS. When possible students will be advised of any fee changes prior to course start date. Tuition fee increases made at anytime by the State Chancellor's office may require collection of additional fees from students. We Accept Visa, MasterCard, Money Order, Cashier's Check, Cash or Agency Billing (by arrangement). Make Money Order or Cashiers Checks payable to: SBRPSTC

Out of State or Non-Affiliated students who have not lived in California for at least one (1) year and one (1) day prior to start of college semester are subject to "out of state" college registration fees in addition to the fees listed above. Please check with our staff for details and exact costs.

This program is presented through the South Bay Regional Public Safety Training Consortium of Community Colleges (SBRPSTC), which includes Gavilan College, Monterey Peninsula College, Ohlone College, Hartnell College, Foothill College, Lake Tahoe Community College, Mission College, College of San Mateo, Cabrillo College and the San Jose Evergreen Community College District.

Only courses and programs presented for college credit will be funded, transcripted and certified through one of these accredited institutions.