Dispatch

Basic Dispatch Academy

Feb 25 2013 - Mar 15 2013

Description

This 120 -hour course includes: dispatch as a professional, legal aspects, telephone procedures, radio procedures, missing persons, domestic violence, critical incidents, criminal justice system, telecommunication technology, cultural awareness, available resources, stress management, gang awareness, hate crimes, sexual harassment, practical exercises and written examinations.

Designed For

 This course is designed to train the entry level Public Safety Dispatcher and anyone interested in a dispatching career and in the effective methodology of communications.

Hours

 120

Units

 3.0

Certification

P.O.S.T. Plan IV

Location

The Academy
Evergreen Valley College
4750 San Felipe Road
San Jose, CA 95135

Fees

$335.00

All classes require full payment or a designated deposit at time of reservation (Cashier's Check Payable to SBRPSTC, MasterCard, Visa). Agency billing may also be arranged. Financial aid and VA benefits may be available. All fees subject to change.

Meeting days/times

Monday - Friday 8 am - 5 pm **POST requires that students maintain a 95% attendance standard in the this course. South Bay Regional adheres to POST attendance requirements. Students may be disqualified from the Basic Dispatch Academy if they have been cumulatively absent for more than 5 % of the course or if the absences have not been deemed "excusable" by the Academy staff.

Reservations

Agency personnel: please email or phone in the following information:

  • Agency Name
  • Training Officer (TO) Name
  • TO's Email Address
  • Phone Number
  • Names of Attendee/s

Self-sponsored individuals for Basic Academy, Modular Program and/or Requal courses: Click here for complete reservation details and to download registration documents. You can make a reservation by phone with a minimum required deposit; however, all registration documents and course fees must be submitted at least two weeks prior to the start date of the course.

Self-Sponsored students: Call (408) 270-6458 or email: sbrpstc@theacademy.ca.gov.

All Students are required to pay for the course by the first day of class.

Cancellation / Refund Policy

Out of consideration for people who are on a waiting list please cancel your reservation no later than 21 days prior to first day of class. After the 21-day cancellation period, students will forfeit $50.00. Substitutions or transfer of registration to another (qualified public safety) member is permitted.

Course Cancellation

Each class has a minimum enrollment requirement. If the minimum enrollment is not reached for the course three weeks before the class begins, the class will be cancelled, and deposits will be refunded in full.

*ALL FEES ARE SUBJECT TO CHANGE. NO EXCEPTIONS. When possible students will be advised of any fee changes prior to course start date. Tuition fee increases made at anytime by the State Chancellor's office may require collection of additional fees from students. We Accept Visa, MasterCard, Money Order, Cashier's Check, Cash or Agency Billing (by arrangement). Make Money Order or Cashiers Checks payable to: SBRPSTC

Out of State or Non-Affiliated students who have not lived in California for at least one (1) year and one (1) day prior to state of college semester are subject to "out of state" college registration fees in addition to the fees listed above. Please check with our staff for details and exact costs.

This program is presented through the South Bay Regional Public Safety Training Consortium of Community Colleges (SBRPSTC), which includes Evergreen Valley College, Gavilan College, Monterey Peninsula College, Ohlone College, DeAnza College, Hartnell College and the College of San Mateo. Courses and programs presented for college credit will be funded, transcript and certified through one of these accredited institutions.