The purpose of this course is to enhance the skills and abilities of incumbent public safety dispatchers in responding to an ever-increasing suicide rate, along with the need to identify strategies for addressing these types of incidents in the most effective and professional manner possible. While the course focuses upon the framework of handling suicidal callers, special attention is given to post-traumatic stress and how it affects the public safety dispatcher along with other emergency services workers. The overall goal of the course is to provide participants with contemporary background information on suicide, discuss recent statistics and trends, explore relevant behavioral indicators, identify potential intervention techniques and promote a better understanding of the personal long-term impact inherent to dealing with suicidal individuals. The course is also intended to create an awareness of potential clues of emotional distress, signs and symptoms of traumatic stress, and pre-suicidal indicators which may surface among co-workers and others. The course also addresses strategies for providing peer assistance, encouraging the pursuit of appropriate help, and identifying the availability of appropriate professional resources.
This course is designed for public safety dispatchers
POST Plan IV
Evergreen Valley College
4750 San Felipe Rd
San Jose, CA 95135
$40.00All classes require full payment or a designated deposit at time of reservation (Cashier's Check Payable to SBRPSTC, MasterCard, Visa). Agency billing may also be arranged. Financial aid and VA benefits may be available. All fees subject to change.
Wednesday 0800 - 1700
Agency personnel: please email or phone in the following information:
Self-sponsored individuals for Basic Academy, Modular Program and/or Requal courses: Click here for complete reservation details and to download registration documents. You can make a reservation by phone with a minimum required deposit; however, all registration documents and course fees must be submitted at least two weeks prior to the start date of the course.
Self-Sponsored students: Call (408) 270-6458 or email: email@example.com.
All Students are required to pay for the course by the first day of class.
Cancellation / Refund Policy
Out of consideration for people who are on a waiting list please cancel your reservation no later than 21 days prior to first day of class. After the 21-day cancellation period, students will forfeit $40.00. Substitutions or transfer of registration to another (qualified public safety) member is permitted.
Each class has a minimum enrollment requirement. If the minimum enrollment is not reached for the course three weeks before the class begins, the class will be cancelled, and deposits will be refunded in full.
*ALL FEES ARE SUBJECT TO CHANGE. NO EXCEPTIONS. When possible students will be advised of any fee changes prior to course start date. Tuition fee increases made at anytime by the State Chancellor's office may require collection of additional fees from students. We Accept Visa, MasterCard, Money Order, Cashier's Check, Cash or Agency Billing (by arrangement). Make Money Order or Cashiers Checks payable to: SBRPSTC
Out of State or Non-Affiliated students who have not lived in California for at least one (1) year and one (1) day prior to state of college semester are subject to "out of state" college registration fees in addition to the fees listed above. Please check with our staff for details and exact costs.
This program is presented through the South Bay Regional Public Safety Training Consortium of Community Colleges (SBRPSTC), which includes Evergreen Valley College, Gavilan College, Monterey Peninsula College, Ohlone College, DeAnza College, Hartnell College and the College of San Mateo. Courses and programs presented for college credit will be funded, transcript and certified through one of these accredited institutions.